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Troubleshootings

1. License account

If you have any issue with License account, please contact us via email: “[email protected]

2. Problem with complex background

In the case of intricate background design frames, there are constraints regarding the final conversion outcomes.

For instance, when multiple icon layers are present within the Hero frame, it is advisable to disable these components prior to exporting the frame into selectors.

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3. Image background issue

You might face a challenge when your parent frame is filled with an image background.
The solution is to create a separate child frame containing the image element.

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For instance, consider the hero section that is filled with an image background. After making adjustments, the image element can be separated into a child of the hero frame.

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